Synology Video Station Format Not Supported

• #2

My issue is that I cant seem to go Video Station to see them in order to play remotely

When you say in society, what does that hateful exactly? Sorting order or they don't play correctly? MKV works fine with VS equally information technology works locally as your said. So tell the states a fleck about your setup of the whole thing (nas, network, VS clients etc...), there are some VS users here that might requite y'all a hand with this.

Some other way, if VS will not be your loving cup of tea is to run an alternative platform like Jellyfin, Emby or Plex

• Original poster
• #3

When yous say in order, what does that mean exactly? Sorting order or they don't play correctly? MKV works fine with VS as it works locally as your said. Then tell the states a bit about your setup of the whole thing (nas, network, VS clients etc...), there are some VS users here that might give you a hand with this.

Another way, if VS will not be your cup of tea is to run an alternative platform like Jellyfin, Emby or Plex

That was a poorly worded sentence. I simply meant I cant get VS to come across the videos at all. So I cant play them remotely on a device. The videos are there equally kodi on my HTPC handles them fine.

As far as the setup goes I am not super network savvy. I will try my best to reply questions simply getting my whole setup working involved a lot of research and trial and error.

NAS is a DS918+. It is in my server rack connected to a ubiquiti switch which in turn connect to the ubiquiti DM. My HTPC is located in some other area just is hardwired to the network. I have 100's of MKV videos that I play on kodi.

VS is something I installed to play around with so I could watch videos remotely. The software is slightly confusing to me. But I think I accept the jist of it.

593

187

NAS

DS620slim, DS415+

Operating system

1. Linux
2. macOS
3. Windows

Mobile operating system

1. Android
2. iOS

• #four

Mkv is not a format, it is a container. Depending on the format inside the container information technology will or will not play. The DS does not have all codecs on board. The synology knowledgebase will tell yous what will play and what not.

• Original affiche
• #5

Mkv is not a format, information technology is a container. Depending on the format inside the container information technology will or will not play. The DS does not have all codecs on board. The synology knowledgebase will tell you what will play and what not.

Im enlightened its a container but was wondering if the VS software has problems "seeing" the mkv container file. So you are saying every bit long as the format in the container is supported, it should be recognized and exist able to be indexed in VS? Right now I deceit even come across the files to select the for indexing. Likewise can you aggrandize on what you lot hateful about synology knowledgebase? This stuff does not come natural for me and so i wont be offended if you impaired it downwards. Information technology is too possible that I am not using VS correctly to become my movie files indexed.

Cheers for the answer.

593

187

NAS

DS620slim, DS415+

Operating arrangement

1. Linux
2. macOS
3. Windows

Mobile operating system

1. Android
2. iOS

593

187

NAS

DS620slim, DS415+

Operating system

1. Linux
2. macOS
3. Windows

Mobile operating organisation

1. Android
2. iOS

• #7

I have to make excuses here, in my iphone DS video also does non play mkv, while it does on the macbook.
I always become to ds-file, find the mkv and click it, and it stars playing on phone and tablet. I actually skip ds video on nigh devices.

• Original poster
• #8

I have to make excuses here, in my iphone DS video also does not play mkv, while information technology does on the macbook.
I always get to ds-file, find the mkv and click information technology, and it stars playing on phone and tablet. I actually skip ds video on most devices.

Interesting. I feel similar we are getting to a solution now. I accept seen the ds-file app on my iphone app store. I guess my next question is what is the companion app called to install on my synology NAS in order to utilize ds-file on my mobile devices?

And thanks very much for the help then far.

593

187

NAS

DS620slim, DS415+

Operating system

1. Linux
2. macOS
3. Windows

Mobile operating system

1. Android
2. iOS

• #9

At that place is no app needed on synology side.

• Original poster
• #10

There is no app needed on synology side.

Peachy I will try that. Logging in to ds-file is my standard account login or will I accept to set a new password for remote admission?

two,541

822

NAS

DS418play, DS213j, DS3622+, DSM seven.2.4-11091

• #11

Im aware its a container but was wondering if the VS software has issues "seeing" the mkv container file

VS readily handles MKV files. Be sure your folder/file permissions are correct. With incompatible codecs, MKV files should appear, however they may fail to play.

593

187

NAS

DS620slim, DS415+

Operating system

1. Linux
2. macOS
3. Windows

Mobile operating system

1. Android
2. iOS

• #12

Great I will try that. Logging in to ds-file is my standard account login or will I have to set a new countersign for remote admission?

regular logon, IP, name and password

-- post merged: vii. Jan 2022 --

VS readily handles MKV files. Be certain your folder/file permissions are right. With incompatible codecs, MKV files should appear, nonetheless they may fail to play.

it does on the DS, but as well in my mobile DS Video app on Iphone, it does not even show them.

ii,541

822

NAS

DS418play, DS213j, DS3622+, DSM 7.2.iv-11091

• #13

Related thread... here, MKV appeared on DS Video app... but with other issues

DS video - DS Video - buffering on 920+

My NAS is DS920+. When watching downloaded 1080p movies in mkv format (files normally between 5G to 10G) on my ipad remotely using DS video, information technology suffers from buffering. I had like problem with my sometime 213 which does not back up transcoding at all. With this high end DS920+, I would have...

www.synoforum.com

593

187

NAS

DS620slim, DS415+

Operating arrangement

1. Linux
2. macOS
3. Windows

Mobile operating organization

1. Android
2. iOS

• #14

Thank you Telos, I did some playing around, you are right it can work.
Managed to get MKV playing on the DS video mobile app now., I reset the video station on the nas (de-install/install), re-selected the video folder in the settings and take information technology redo the indexing/scanning of the video folder.
MKV does now play on the mobile app too. Maybe a leftover in an upgrade to V7 or package? must say I inappreciably use the DS video app so state of affairs may have existed for a long time.
Peradventure information technology help the original poster @talontsi_95 likewise.

• #fifteen

Have you added the folders that have MKV files into:

1. One of Video Station's libraries?
2. Control Panel's Indexing Service?
   • and assigned the folder to have video content?

Comments nigh codecs are truthful and tin stop VS from playing/streaming but first you take to get VS to brandish the videos in its interface. BTW I can't become TrueHD audio to work, but does nicely in Plex. Merely I by and large prefer to use DTS-Hard disk Master Audio, if it's at that place, once more using Plex and streaming to Apple Tv and AVR arrangement.

• Original poster
• #xvi

Related thread... here, MKV appeared on DS Video app... but with other issues

DS video - DS Video - buffering on 920+

My NAS is DS920+. When watching downloaded 1080p movies in mkv format (files commonly between 5G to 10G) on my ipad remotely using DS video, it suffers from buffering. I had like problem with my old 213 which does non support transcoding at all. With this loftier end DS920+, I would have...

world wide web.synoforum.com

I will wait into that when I go dwelling. Right at present ds-file is working well merely I want to come across if I can get ds-video working. Thanks!

-- mail service merged: 7. January 2022 --

Have you lot added the folders that have MKV files into:

1. One of Video Station'south libraries?
2. Control Console's Indexing Service?
   • and assigned the folder to have video content?

Comments about codecs are true and tin can stop VS from playing/streaming merely commencement you accept to get VS to display the videos in its interface. BTW I can't go TrueHD audio to piece of work, but does nicely in Plex. But I mostly prefer to use DTS-Hard disk Master Sound, if information technology'south in that location, again using Plex and streaming to Apple Tv and AVR system.

I volition check that out thanks! At least ds-file is working and i can mirror my screen to apple tv. Do you know if appletv or roku maybe back up the ds-video app or would I have to mirror the screen?

2,541

822

NAS

DS418play, DS213j, DS3622+, DSM seven.2.four-11091

• #17

Do you lot know if appletv or roku maybe back up the ds-video app or would I accept to mirror the screen?

DS Video on Roku is abandonware and incompatible.

• #eighteen

Exercise you know if appletv or roku possibly support the ds-video app or would I have to mirror the screen?

At that place is DS video on Apple TVs HD/4K [v1]/4K [v2]. Information technology hasn't been updated for a while but still works. Just I find Plex to be a better arrangement, merely these points where VS has something of an edge:

1. Mobile apps:
   1. Plex mobile apps aren't free for unlimited apply, either pay for them or get them with a Plex Pass (you Plex home user accounts also get access to the apps).
   2. VS mobile apps are free (but getting old).
2. Authentication:
   1. Plex apps need Cyberspace access for initial hallmark or if you switch users (if y'all employ Plex user accounts). Once authenticated you can access your local Plex server without need of the Net.
   2. VS uses DSM user accounts, so no reliance on other services.
3. Hardware transcoding (a. if your NAS can do it, and b. if your source files have to be converted in real-fourth dimension to enable the player to play them):
   1. Plex requires subscription to Plex Pass to enable hardware transcoding.
   2. VS volition do information technology in the NAS tin practise it (for free).
4. Limiting a user to set historic period classifications of media (both Plex and VS support this):
   1. Tagging (Plex wins this hands-down). I include this considering relying on Net resources for historic period data will withal pb to a lot of fixing or normalising age tags:
      1. Plex is much easier to correct metadata (multiple items in a batch, unlike VS which is a slow process of doing each detail).
      2. Plex assigns age nomenclature to the Tv set evidence, whereas VS does it per episode.
   2. User accessing items outside ready age classifications:
      1. Plex can't do this, y'all have to switch to a Plex user account that can access the items. Also managing users in Plex is a Plex Pass characteristic.
      2. VS allows a Pin to be assigned to access other age classified items (like Apple Television set does information technology).

‎DS video

‎**You must ain a Synology NAS to run this app, and be running the latest Video Station two.3.0 to get the complete prepare of features** Apply DS video to stream your video collection on your DiskStation from your iOS mobile device. Browsing is made like shooting fish in a barrel as your videos are sorted in dissimilar...

apps.apple tree.com

Source: https://www.synoforum.com/threads/mkvs-not-showing-up-in-video-station.7727/

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